Privacy Policy

Information we collect

We may collect information that you provide directly, including:

• Your name, business email address, company, role, and optional phone number.
• Your responses to the CRM4Paint sales and CRM assessment.
• Information you provide when requesting information, scheduling a meeting, or communicating with us.
• Your email-marketing preference or other consent choices.

Our website host and service providers may also collect limited technical information automatically, such as your IP address, browser and device type, referring page, pages viewed, and access timestamps. We do not ask you to provide sensitive personal information through the website or assessment.

How we use information

We may use the information we collect to:

• Provide your assessment results and related recommendations.
• Respond to questions, requests, and meeting inquiries.
• Evaluate whether CRM4Paint, Pipedrive, or related services may fit your business needs.
• Operate, maintain, secure, and improve our website, assessment, and services.
• Send relevant business communications when you have requested them or opted in, and honor unsubscribe requests.
• Comply with applicable law and protect our rights, users, and services.

How we share information

We do not sell or rent your personal information. We may share information with service providers that help us operate CRM4Paint and communicate with prospective customers. These may include Netlify for website hosting, ScoreApp for assessments and result delivery, Calendly for meeting scheduling, Pipedrive for customer relationship management, and email or communication providers used to respond to you.

These providers process information under their own terms and privacy practices. We may also disclose information when required by law, to protect legal rights or safety, or in connection with a merger, acquisition, financing, or transfer of business assets.

Cookies and third-party services

CRM4Paint.com does not currently use third-party advertising cookies or third-party analytics tools. Our hosting provider may use essential technologies and server logs to operate, secure, and deliver the site. When you follow a link to ScoreApp, Calendly, Pipedrive, or another third-party service, that service may use cookies or similar technologies according to its own privacy policy.

Email communications

If you opt in to marketing communications, you may unsubscribe at any time by using the unsubscribe link in the email or contacting us. We may still send non-promotional messages needed to respond to your request, deliver requested assessment results, or manage an existing business relationship.

Data retention and security

We retain information for as long as reasonably necessary to provide requested services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative and technical safeguards designed to protect information, but no method of transmission or storage is completely secure.

Your choices and privacy rights

You may ask to access, correct, or delete personal information that we maintain about you, or object to certain uses of that information. You may also withdraw marketing consent at any time. Some rights vary by location and may be subject to legal exceptions. To make a request, contact us using the information below. We may need to verify your identity before completing a request.

Children's privacy

CRM4Paint is a business service and is not directed to children under 18. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy as our services or privacy practices change. We will post the revised policy on this page and update the effective date above.